State Farm® Insurance Agent Scott Link
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Minouche Shanklin
October 15, 2026
"I have used Scott Link (State Farm) for many years and am just such a huge fan. Both as a client myself and referring my real estate clients to them. They TAKE THE TIME to really try and educate their clients on their insurance and what it all means. They advise in a fiduciary manor even when they are not the best option. When you call you get the same people who know you (even when you haven't met) and you get immediate help. (no AI, no robo prompts, just a human answering the phone). Insurance isn't a field we all love, so it means a lot when you have a person and firm you trust. These folks do it right."
atad atzmon
October 5, 2026
"10/10 would recommend!
I have had such a fantastic experience with this insurance agency. They have been incredibly helpful, responsive, and patient with all of my questions, and everything has been handled quickly and thoroughly.
A huge shoutout to Betina, who helped me get all my ducks in a row while figuring out how to get auto insurance in North Carolina. The process can be confusing, especially when moving between states, but she walked me through every step with so much patience and kindness and made sure I understood what I needed to do. She also did an amazing job helping coordinate the transition as I moved to North Carolina. I would highly recommend Betina to anyone looking for help with their insurance.
I also want to thank Allison and Freida for all of their support. Whenever I called, the team was responsive and helpful, and they made sure messages and information were organized and passed along quickly. They helped me sort out everything from my insurance transfer to questions involving my storage unit, all within just a few days.
The whole team really showed up for me in such a complete and supportive way. I’m incredibly grateful for their help and would highly recommend this agency to anyone looking for an insurance team that is knowledgeable, patient, responsive, and genuinely cares."
"Thank you so much for the 5-star rating, atad! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Scott Link "
Limelight Painting
October 4, 2026
"Scott and his whole team are excellent to work with. He is genuine and trustworthy, and I can 100% recommend!"
"Lange, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Asheville insurance team is always here and happy to help. "
Miriam Marquez
August 14, 2026
"I was looking for a better rate insurance and state farm beat my previous insurance price by so much! Im so glad I called and asked. Allison was my helper throughout this process, she made it super easy talked me through my policy and got me set up. I appreciate her patience, help & overall getting a great rate for our cars. Recommend!!"
"Thanks so much for the fantastic rating, Miriam! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Christian Crosby
August 10, 2026
"We recently moved to western North Carolina and decided to use Scott Link's State Farm insurance agency for all our insurance needs. Betina Tackett helped us through the process. She was professional but yet personal and very knowledgable about which State Farm products would best meet our needs. She was absolutely amazing. With Betina's outstanding help and State Farm's good pricing, we highly recommend Scott LInk's agency for all your insurance needs."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Asheville insurance team. "
Dee Brewer
August 6, 2026
"Bettina has been a responsive, competent, and professional (yet personable) agent in my search for the best coverage for my homeowner's and vehicle insurance needs since I have relocated to North Carolina from Georgia. Not only has she been resourceful and helpful; but she has saved me $270/month on my insurance bundle. I cannot sing the praises highly enough as I recommend her and Scott Link agency"
"Dee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Asheville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Scott Link and Team "
Julie Bass Ransom
July 28, 2026
"Allison has been super helpful and very knowledgeable and prompt with all our policies. Thank you!"
"Julie, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Sean Devereux
July 15, 2026
"Scott Link and his staff have provided coverage for our family for years. They go way out of their way to protect and serve their customers. You could not ask for a better insurance agency."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Joy West
June 30, 2026
"Super helpful! Always available to help. Nice to talk to the same person every time."
"Wow, thank you for the 5-star review, Joy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Carol Stangler
April 3, 2026
"Scott has been my agent for the 26 years I've lived in Asheville. He has been readily available whenever I've needed help and advice. Recently I had to have a new roof put on, and Scott suggested a roofer he knew who was reliable. The company did a great job.. Scott's thoughtful help saved me a lot of time, trouble and worry!"
"Thank you for the amazing review, Carol! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Marian Hartman
March 18, 2026
"I always appreciate the staff at Scott Link's office. It's always professional and speedy! I moved all my insurance needs to him, and recently just added a car to it that took only minutes to get handled. Thanks!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Penny Edwards
March 12, 2026
"My sister had her car and homeowners insurance with State Farm. When she passed there was so much paperwork and so many loose ends to tie up it was overwhelming. The one light in all that was the kindness and excellent customer service I received from Allison Krill with State Farm. She went out of her way to help with canceling those policies and getting refunds. She would update me on the progress without me having to call her. It’s no wonder my sister loved doing business with that office."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Allison here at State Farm Agent Scott Link’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
scott emerson
March 10, 2026
"Allison was wonderful to work with. Attentive to timing constraints and more questions/concerns. Much appreciate her. Definitely recommend!!"
D209 Bestburger
February 26, 2026
"Scott Link and State farm have consistently been responsive and supportive for me and my business, for the last 11 years straight!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Alex Adams
February 13, 2026
"Scott and team have been awesome to work with. We have our home, autos and umbrella policies with State Farm and Scott's agency. I recently had an unusual claim with my car and Scott went above and beyond with getting through the bureaucracy of insurance. So glad to have a helpful agent help me through this!"
"Greetings Alex, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime!"
Karen Jordan
February 12, 2026
"Freida did an extraordinary job on my behalf with an issue that I had with the Division of Motor vehicles. She stayed on top of my concern and got the issue resolved after much work on her part. I have been with State Farm over 35 years, and while the staff has always been quick and responsive to any issues that arise, Freida's work stands out as exceptional."
"Hey Karen, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We're here for you anytime!"
L
February 10, 2026
"Bettina jumped through hoops to get me insured for my new car within an HOUR! Another agent from another place dropped the ball and she picked it up and ran with it. Thank you vey much!"
"Leslee, thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you next time!"
Debbie Bowis
January 21, 2026
"I had an excellent experience with Scott Link Insurance in Asheville, thanks especially to Allison Krill. I was on a tight timeline with an upcoming closing on a vacation home, and Allison was incredibly responsive, knowledgeable, and efficient. She walked me through my options clearly and made sure everything was in place promptly, which took a lot of stress out of the process. Her professionalism and attention to detail were outstanding. I highly recommend Scott Link Insurance—and Allison in particular—to anyone needing reliable, timely insurance support."
Tara Quell
January 12, 2026
"Continually exceptional customer service from Betina Tackett. This is really a rarity to find these days."
Shae M.
January 11, 2026
"I Love State Farm.. especially this week! I had to act fast to obtain insurance and Allison was very incredible to work with. She was fast to provide me with everything I needed with no lag time, which lowered my stress dramatically. She was also extremely patient as my brain was slow to wrap around some details, which I really appreciate. Thank You for the great service, Allison. And the humanity!"
Admin BMI
November 25, 2025
"Allison is amazing and extremely helpful with setting up our business policies for the first time. Highly recommend them!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Liane Schleifer
November 7, 2025
"Allison is not just responsive but she is great at follow up."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Christina Charles
October 23, 2025
"I initially went to State Farm for home insurance and later decided to bundle my auto as well. Allison has been extremely helpful, professional, and clear in explaining all the benefits and coverage options. The process was smooth, the value is great, and I feel confident in my coverage. Hopefully, I won’t need to file a claim—but my experience so far has been excellent!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Janet Robacker
September 29, 2025
"I am so pleased at how knowledge and caring Scott Link and his team at State Farm have handled our account. I’m proud to be a client here and will continue to spread the word about how the office treats local clientele!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jeremy Cohen
September 22, 2025
"This team is so easy to work with, always a great experience!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"